Munchers Online Privacy Policy
Munchers.online is an online ordering platform created by Munchers Online; ABN: 72 127 224 143 (“we”, “us” or “our”). We partner with food businesses (“Restaurant”) to provide information and ordering services regarding products offered by the Restaurant. We provide this Privacy Policy to describe the informaiton we collect, how we use it, and when and with whom we share it. If you do not agree to this Privacy Policy, please do not access or use Munchers.online
- Changes to This Privacy Policy
We may modify this Privacy Policy from time to time, effective upon posting an updated version of this Privacy Policy on munchers.online.
- Information We Collect
When you use Munchers.online, we may collect or receive information about you to provide to the Restaurant or Munchers to operate our businesses. The types of information that we may collect about you are:
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Information you provide to us directly.
We may collect information that you provide directly to us when you:
- Use Munchers.online
- Participate in surveys or fill out forms
- When you subscribe to newsletters
- When you register for promotions
- When you transmit user content to us
- When you request customer support and/or technical assistance
- When you otherwise communicate with us through Munchers.online
The information you provide directly to us may concern you or others and may include, but is not limited to:
- Name and contact information, such as phone number, address, and email address
- Order details
- Payment information
- Information provided via surveys and/or other marketing research efforts
You are not required to provide us with such information, but certain features of Munchers.online will not be accessible or available, absent the provision of the requested information.
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Information collected automatically.
We also may receive and store certain information about you and your device(s) automatically when you access or use Munchers.online. This information may include:
- Technical Information – We may collect technical information associated with your activity on Munchers.online and may include information related to your browser and operating system, IP address (the Internet address of your computer) unique device identifiers, and other information such as your device type. We use such information for diagnostic and statistical purposes and to administer Munchers.online functionality.
- Site Usage Information – We may collect information to better understand customer traffic patterns usage of Munchers.online. This may include the webpage that you were visiting before accessing the Storefront Services, the pages or features of the Storefront Services that you browsed to inform us which part of the Storefront Services you visit and how much time you spend there. This information is used to analyze and improve the Storefront Services and to provide our customers with a better user experience.
- Location Information – We may collect and store general location information (such as IP address).
- Use of Cookies
Cookies are small web files that a site or its provider transfers to your device’s hard drive through your web browser that enables the site’s or provider’s system to recognize your browser and remember certain information.
We use first-party and third-party cookies for the following purposes:
- To make Munchers.online function properly
- To recognize you when you return to Munchers.online and to remember information you have already provided, such as items already in your order cart
- To provide a secure browsing experience during your use of Munchers.online
- To remember the notifications you’ve seen so that we don’t show them to you again
You may disable the use of cookies by modifying your browser settings. If you choose to disable cookies you will not be able to fully experience the features of Munchers.online.
- Use of Your Information
We may use the information we collect or receive about you for various purposes.
- To Provide You with Munchers.online: We use your information to provide you Munchers.online. For example, we use credit card information to complete a transaction. Your information may be available or provided to third-party service providers that are contractually obligated to protect your information as disclosed in this Privacy Policy.
- To Maintain, Improve, and Personalize Munchers.online: We may use your information for our everyday business operations such as auditing and administration of Munchers.online. Your information may also be used to improve the content and/or functionality of Munchers.online. We may use your information to help us improve our offerings, such as using order history and trends to understand the popularity of menu items. We may also use your information to personalize your experience and our recommendations to you.
- To Communicate with You: We use your information to communicate with you. For example, we may contact you about the status of your orders. We may also contact you with promotional offerings or other communications that may be of interest to you. In the event you contact us, we use certain information to respond to your questions and assist you with any issues that may arise in your use of Munchers.online.
- For Account and Network Security Purposes: We care about keeping you secure and safe while using the Munchers.online. Keeping you safe requires us to process your information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activity or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information.
- To Maintain Legal and Regulatory Compliance: Munchers.online is subject to certain laws and regulations which may require us to process your information. For example, we process your information to pay our taxes and to fulfill our business obligations.
- To Enforce Compliance with Our Terms and Conditions and Policies: When you access or use the Storefront Services, you are bound to our Terms and Conditions and this Privacy Policy. We may process your information to prevent and mitigate any alleged or actual prohibited, illicit or illegal activities on the Storefront Services.
- To Protect You, Others, and Our Business: We may use your information to protect you, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms and Conditions, to comply with the law, and to protect against security risks.
- Sharing of Personal Information with Third Parties
We may share your information in the following ways:
- Service Providers: We may share your information with our third-party service providers for certain business purposes. This information is provided in order for them to provide us services such as payment processing, customer support or other services. These third-party service providers have access to your information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your information for any other purpose.
- When Required by Law: We may share your information with third parties where required to protect and defend our legal rights, protect the safety and security of users of the Storefront Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity
- Corporate Transactions: In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties as part of that transaction, including during the negotiation of an actual or contemplated transaction.
- Children’s Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- Contact
Email: admin@munchers.online